Tuesday December 26, 2017
Book 18: Mandatory Failure — Part II


PARA: Guys, this is easy to fix.

AARDY: I don't think it is.

PARA: I'll update the instructions to emphasize the importance of doing everything in proper order.

AARDY: Para, the problem is that people don't always read the instructions.

You can't fix that by putting "Be sure to read the instructions" in the instructions they didn't read.

Documentation doesn't solve this kind of problem. It just blames the user for failing.

BUNNI: Keep that boy handy. He's useful as more than just scaffolding.